Quality Policy
CDMS company objective is to inspire every organisation to benefit from our intelligent solutions. We recognise that success lies in offering our customers best value products and services, and exemplary customer service.
We recognise also that to remain ahead of the competition, we must be innovative, maintain flexible processes that best utilise our assets, and act with the highest levels of honesty and integrity at all times.
In pursuing this, we will:
- Encourage all colleagues to the best of their abilities, to embrace and promote a culture of continuous improvement
- Maintain quality systems that meet internationally recognised standards and specific customer requirements
- Adopt processes that ensure the design, development and delivery of defect-free services
- Measure our performance and processes accurately and objectively with customers and suppliers, and share this information with colleagues and partners
- Seek out and adopt best practice in all activities
- Implement actions necessary to achieve planned results
- Respond quickly and effectively to our customers' changing requirements
Attainment of these objectives will enable CDMS to create, grow and sustain a profitable business.
Stephen Clark
Managing Director
November 2007